On-Base Resources – Frequently Called Numbers

JBLM Civilian Personnel Advisory Center


Civilian Personnel Advisory Center 

Hours: 0730 – 1600
Location: Bldg 2015-B N 4th
Joint Base Lewis-McChord, WA 98433
Director  Tel: (253) 967-4735

Supervisor Staffing-Classification

Tel: (253) 966-6880 (JBLM)

Tel: 253-967-4208 (MADIGAN)

Supervisor Labor/Management Employee Relations  – Tel: (253) 966-6901

Supervisor Employee Services
Tel: (253) 967-4799
Benefits/OWCP (FECA) – Tel: (253) 967-5028 (JBLM)

Tel: (253) 967-5070 (MADIGAN)
HRD/Training – Tel: (253) 966-6830
Automation – Tel: (253) 967-9263
Leave Programs – Tel: (253) 967-4668

Non-Appropriated Fund Division (NAF) HR Office – Supervisor Tel: (253) 966-1442

McChord Field Side

Telephone –
Tel: (253) 982-3803
Tel (DSN): (312) 382-3803

Address – 100 Col Joe Jackson Blvd
Rm 1006, Building #100
Tacoma, WA 98438-0000

Location: Bldg 3082, JBLM WA 98433
Tel: (253) 967-6628/5998
Open: 24/7


The Civilian Personnel Advisory Center at Joint Base Lewis-McChord is made up of a team of human resources professionals dedicated to supporting and empowering service members, civilians, families and veterans worldwide in an era of persistent conflict. The CPAC office is responsible for recruiting, retaining and sustaining a high-quality volunteer force through innovative and effective enterprise solutions and ensures human resources readiness across the full spectrum of operations.

Employment Opportunities

More than 330,000 men and women working in every profession imaginable are not active-duty military, but they serve as an integral part of the armed forces team to support the defense of our nation. For appropriated job opportunities at Joint Base Lewis-McChord, please visit USA Jobs.

Civilian New Employee Information

Pre-Employment Requirements

All new employees must complete an OF 306 and a SF 85 (Security Questionnaire for Non-Sensitive Positions) unless a secret/top secret clearance is required.

All veterans must provide a DD 214 member 4 copy for all periods of active-duty service.

Veterans receiving compensation for a service connected disability must provide a SF 15 and a copy of their VA rating letter (no medical information please).

If your position requires a pre-employment physical and/or drug test, you will be contacted by your servicing human resources technician to set up an appointment.

More pre-employment requirements may be necessary depending on your position. Please check with your servicing human resources technician to make sure all pre-employment requirements are met before giving your current employer notice.

In-Processing Information

The documents listed to the right, under “In-Processing Packet,” are all due on the day of your in-processing (official first day of work). Please print and complete the following but do not date the forms. You will date them after you are sworn in.

Retired military will also want to complete the SF-813, if new to federal service.

Current Army employees will only need to provide the W4, SF-1199A (DIRECT DEP), HFL 553 (LES MAILING), and a copy of your most recent LES (in order to transfer leave).

Make sure to bring your U.S. passport, birth certificate or certification of naturalization paperwork with you to in-processing. U.S. Citizenship is a requirement for all Appropriated Fund federal employment.

In-processing takes place at 7:30 a.m. every Monday morning at the CPAC


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Note: All information provided is deemed helpful but is not guaranteed and should be independently verified.