According to the Department of Defense, starting Jan. 1, 2020, all service-connected Veterans, Purple Heart recipients, former prisoners of war (POW), and individuals approved and designated as the primary family caregivers of eligible Veterans under the Department of Veterans Affairs Program of Comprehensive Assistance for Family Caregivers (PCAFC) can use JBLM commissaries, exchanges, and morale, welfare and recreation (MWR) retail facilities, in-person and online!

Who is eligible Jan. 1, 2020?
Veterans
Purple Heart recipients
former prisoners of war
Veterans with zero (0)-90% service-connected disability ratings

Medal of Honor recipients and Veterans with 100% service-connected disability ratings are already eligible under existing DOD policy..

  • Caregivers On Jan. 1, individuals approved and designated as the primary family caregiver of an eligible veteran under the PCAFC will be eligible for these privileges. Only Veterans who were seriously injured in the line of duty on or after 9/11/2001 are eligible for the Program of Comprehensive Assistance for Family Caregivers. VA will begin expanding eligibility for the PCAFC in Summer of 2020.
  • Required credentials to access JBLM.
  • Veterans
  • On Jan. 1, Veterans eligible solely under this act who are eligible to obtain a Veteran Health Identification Card must use this credential for in-person installation and privilege access. The card must display the Veteran’s eligibility status (i.e., PURPLE HEART, FORMER POW or SERVICE CONNECTED). Veterans eligible solely under this act who are not enrolled in or are not eligible to enroll in VA health care, or who are enrolled in VA health care, but do not possess a Veteran Health Identification Card will not have access to DoD and Coast Guard installations for in-person commissary, exchange, and MWR retail privileges, but will have full access to online exchanges and American Forces Travel. Medal of Honor recipients and Veterans with 100% service-connected disability ratings are eligible for DoD credentials under DoD policy. Caregivers: Eligible caregivers will receive an eligibility letter from VA’s Office of Community Care.